MicroTelecom Products for POS, Ecommerce, CMS and Help Desk
Start with a business website, online store, retail POS, or customer service solution and expand into inventory, fulfillment, self-checkout, franchise management, and enterprise operations as your business grows.
Choose Your Starting Point
Use one product today, or combine multiple MicroTelecom solutions into a connected business platform.
Business Website & Hosting
Professional websites with AI-assisted setup, hosting, business pages, branding, and customer portal options.
- Managed hosting included
- AI-assisted website setup
- Business content pages
- Upgrade path to ecommerce
Ecommerce Platform
Sell products online with catalog management, checkout, customer accounts, wholesale support, and fulfillment workflows.
- Online store and shopping cart
- Product variations and labels
- Wholesale and pay on account
- Buy online, pickup in store
Cloud POS
Run retail stores with POS, inventory, mobile operations, scale integration, store credit, and register controls.
- Windows, Android, iOS, and browser
- Sale by weight and scale integration
- Store credit and pay on terms
- Supported receipt and label printing
Support & Subscriptions
Manage customer support, ticketing, knowledge, escalations, service history and software-delivery workflows.
- Help desk and ticketing
- Knowledge base and customer portal
- SLA and escalation workflows
- Service Desk for QA, development and release
Retail and Ecommerce Working Together
MicroTelecom connects online selling, in-store operations, fulfillment, inventory, and customer accounts so your business can serve customers across channels.
Omnichannel Commerce
Ecommerce, POS, BOPIS, customer accounts, and order fulfillment.
Retail Operations
Store credit, wholesale, pay on account, RMA, and in-store workflows.
Self-Checkout Ready
Support high-volume environments such as supermarkets, airports, campuses, and busy retail stores.
Scale Integration
Sale by weight for minimarkets, supermarkets, food stores, and specialty retail.
Work Across Windows, Mobile and Browser
MicroTelecom supports Windows, Android, iPhone, iPad and browser access across one connected platform, allowing teams to choose supported devices by role and workflow.
- Combine supported Windows terminals, Android devices, iPhones, iPads and browsers.
- Use mobile workflows for sales, inventory, approvals and store monitoring.
- Review inventory, transfers and store activity from supported phones and tablets.
- Support retail teams, managers, and owners across locations.
Inventory Management Across Stores and Warehouses
Track products, stock, serialized assets, replenishment, transfers, and store movement across locations.
Inventory Control
- Serialized inventory
- Non-serialized inventory
- Cycle counts
- Mobile scan counts
- Inventory adjustments
Replenishment
- Min / Max automation
- Replenishment alerts
- Purchase orders
- Receiving
- Supplier workflows
Transfers
- Transfer requests
- Store transfers
- Receive transfers
- Multi-location visibility
- Operational traceability
Asset Lifecycle
- Terminal management
- Serialized assets
- Device assignment
- Service context
- Auditability
Franchise and Enterprise Operations on One Platform
MicroTelecom supports central control where it matters and local flexibility where stores need it.
Enterprise Catalog Management
Corporate can define core products while franchise stores manage local products from local suppliers.
Store-Level Control
Support multi-store and franchise operations with centralized corporate controls and authorized local management.
API Provisioning
Support scalable workflows for provisioning, managing, and integrating business operations.
Terminal Management
Track terminal fleets, serialized assets, firmware status, support context, and lifecycle activity.
Global Platform Flexibility
Configure the platform for different languages, currencies, markets and regional business requirements.
Why Businesses Choose MicroTelecom
Grow Within One Connected Platform
Start with a website or store and expand into ecommerce, POS, inventory, self-checkout, and enterprise operations over time.
Connected Tools for Daily Operations
Support retail workflows such as scale integration, cycle counts, transfers, receipt printing, register controls, and RMA processing.
Enterprise Capabilities for Complex Operations
Support multi-store operations, franchise structures, role-based access, catalog control, auditability, and global configuration.
Featured Solutions
Explore connected product areas for modern business operations.
Start With a Free Trial and Grow With MicroTelecom
Create your website, online store, or business portal and expand into POS, inventory, customer service, and enterprise operations as your business grows.